What Businesses Need from Internet Service Providers
Categories / Business By Pallab Das
Sufficient Bandwidth is one of the key requirements that business owners and managers should thoroughly
evaluate. Of course, your bandwidth needs will depend on the nature and size of your operations. With this
in mind, begin your assessment with the following questions:
• How fast do you really need your Internet connectivity to be?
• How much bandwidth do you anticipate requiring?
• How many devices do you estimate are going to need to transfer data?
• Do you need point-to-point connectivity?
Once you've answered those questions, your next step is to learn about the different types of high-speed
Internet options. Here's a primer of your options:
Focused on Security
This is another variable that should be on top of your list. Sure, there are lots of provider options out
there, but not everyone can guarantee that you will be protected from spam, spyware, viral threat, and even intrusion.
The company should be committed to security, even down to doing background checks on their own employees. A good guide
is to see if the company undergoes an audit such as an SSAE 16 validation which does address how security is managed
Shorter Installation Timelines
Most ISPs take 30 to 60 days for them to set up a connection to a new location. When shopping for your
business ISP, you and your provider should be working closely with regards to timetables and expected
When things go south on your connection, you need customer support who goes the extra mile. Yes, it's all about
computers, servers, and bits of data, but if your ISP lacks that human touch, it's probably high time that you
switch providers. In most cases, solid customer support is even worth the extra expense.